Planning Your Trip

How to Book

To reserve a space on any rafting or adventure package choose one of the following options.

A $100 per person deposit (or the full fare for the day trips) is required to secure your reservation.

The balance of trip fees is due 30 days prior to your trip. Reservations made within 30 days of the activity will need to be paid in full at the time of reservation. A 12% Harmonized Sales Tax (HST) and a $4 per person per day insurance surcharge is added to all trip fees.

Cancellation Policy

Raft Trips & Vacation Packages

Deposits are fully refundable if reservations are cancelled verbally or in writing up to 30 days before activity date. No refunds or alternate dates will be given for any reason if cancelled within 30 days of your event. We regret that we cannot make exceptions for personal emergencies and recommend that Trip Cancellation Protection be purchased to protect your payments.

Stayovers (including cabin tents, teepees, camping and meals)

Cancel any time up to 48 hours prior to your stay and receive a full refund. Within the 48-hour period, no refunds will be issued unless you have purchased Trip Cancellation Protection.

In the unlikely event that Kumsheen Raft Adventures Ltd. must cancel a scheduled trip due to insufficient bookings, high water levels, illness, unforeseen circumstances, or conditions beyond our control, alternate dates or refunds will be given as preferred.

Trip Cancellation Protection

This must be purchased at the time of booking and is redeemable only in the event of illness, accident or bereavement. Protection applies only to the person who is injured or ill and not to the rest of the party.

Raft For Free!

Rafting is an ideal group activity and we offer incentives to group organizers. Bring nine or more people ANY DAY OF THE WEEK and you, as the group organizer and as the tenth person, joins the group for free! Find a date convenient to your group and call toll free for your Group Organizer Kit. We'll help you every step of the way. Its that easy.

Gift Certificates

Want to give a gift that won't be tossed into a closet and forgotten? Give a Kumsheen gift certificate for a specific package, or a distinct dollar amount, which can be applied to any package of the receiver's choice. We'll send the gift certificate to you (or the recipient) in an attractive presentation folder along with a current catalogue.

Miscellaneous Policies

Alcohol and Drugs

Outdoor activities by their very nature produce a natural, adrenalin-charged high. Drugs and excessive alcohol are both unsafe and unwelcome in this environment. Kumsheen staff will deny participation in activities to anyone thought to be impaired.

Liability

Although we spare no effort to ensure a safe experience, an element of risk is inherent and beyond human control in the activities we provide. Therefore, we cannot assume responsibility for your safety or loss of personal equipment. A signed liability release is required of all participants and minors (under 18) must sign along with their parent or guardian.